Legal & Policies
Customer Terms & Conditions
Last Updated: August 2, 2026
1. Agreement to Terms
By accessing or using the Rentgiri platform, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the service.
2. Rental Rules & Conduct
When renting an item, you agree to use it exclusively for its intended purpose and in a careful, lawful manner. You are strictly prohibited from subleasing, altering, or using the rented item for illegal activities. The item must be returned in the exact condition it was received.
3. Security Deposits
For certain high-value items, a security deposit may be authorized on your payment method. This deposit acts as a safeguard against damages, theft, or late returns. It will be released or refunded within [XX] business days after the item is successfully returned and verified.
4. Late Fees
Returning a rental item past the agreed-upon date and time will result in late fees. Late fees are calculated at [XX]% of the daily rental rate for every [XX] hours the item is overdue. Exceeding [XX] days without communication may result in the item being reported as stolen.
5. Damage Policy & Liability
As a customer, you are fully liable for any damages, loss, or theft of the rented item while it is in your possession. Normal wear and tear is expected, but any significant damage will result in repair or replacement costs being deducted from your security deposit or charged to your account.
6. Cancellations & Refunds
Please refer to our dedicated Cancellation Policy and Refund Policy for detailed rules regarding order modifications.
Have questions about our policies?
Our support team is here to help clarify any concerns you might have.
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