How can we help you?

Rentgiri is a premium marketplace connecting individuals and businesses who want to rent or sell items with those looking to borrow or buy them. We provide a secure, insured, and verified platform for seamless transactions.

You can create an account using your email or phone number. To ensure platform safety, users who wish to sell or rent out items must complete a mandatory Know Your Customer (KYC) verification by submitting a valid government ID.

Yes. We use bank-level AES-256 encryption to protect your data. We comply with major data protection regulations and only share necessary data with verified third-party payment and SMS gateways.

Search for the item, select your dates, and send a booking request or negotiate a price. Once the vendor approves, you pay securely through the platform. Arrange pickup or delivery, use the item, and return it on time!

If you receive a defective item, you must report it within 24 hours with photographic evidence. We will place a hold on the seller's payout and mediate the dispute for a replacement or refund.

For high-value items, a security deposit is held. It is fully refundable within 3-5 business days after the item is returned in its original condition. Any assessed damages will be deducted from this deposit.

Yes, our Vendor Listing Policy strictly prohibits illegal, hazardous, counterfeit, or heavily regulated items (like firearms or narcotics). All listings must accurately represent the physical item using original photos.

Payouts to vendors are processed on a T+3 basis (Transaction Day + 3 business days) after successful completion of the order or rental period, provided no active disputes exist. Funds are transferred directly to your bank account.

Vendors are expected to fulfill accepted orders. Canceling confirmed orders due to inventory issues results in a negative strike on your account. Repeated offenses will lead to account termination.