Legal & Policies
Privacy Policy
Last Updated: August 2, 2026
1. Data We Collect
We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, items requested (for delivery services), identity verification documents (KYC), and other information you choose to provide. We also automatically collect device data, IP addresses, and browsing behavior using cookies and similar technologies.
2. Data Storage
We securely store your personal data using industry-standard AES-256 encryption. Payment information is securely processed and vaulted by our compliant payment gateway partners (e.g., Razorpay, Stripe) and is never stored on our direct servers.
3. Third-Party Sharing
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, SMS verification, and cloud hosting. We do not sell your personal data to third parties. We may also disclose your information if required by law or to protect our rights and safety.
4. Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information to improve user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
5. User Rights
You have the right to request access to the personal data we hold about you, request corrections, request deletion, or restrict the processing of your data. To exercise these rights, please contact our Data Protection Officer via the support portal.
Have questions about our policies?
Our support team is here to help clarify any concerns you might have.
Contact Support