Legal & Policies
Refund Policy
Last Updated: August 2, 2026
1. Sales Refunds
If you purchase an item outright, refunds are only issued if the item is significantly not as described, defective, or fails to arrive. You must initiate a dispute with photographic evidence within [XX] hours of delivery.
2. Rental Refunds
Once a rental period has commenced and the item is in your possession, no refunds will be issued for early returns. If the rental item arrives defective, you must report it immediately to receive a replacement or full refund.
3. Service Refunds
Refunds for booked services are solely at the discretion of the service provider and the platform. If a service provider fails to show up or complete the agreed-upon task, a full refund will be initiated following an investigation.
4. Listing & Subscription Fees
Any fees paid by vendors for premium listings, subscriptions, or platform memberships are strictly non-refundable once the service has been activated.
Have questions about our policies?
Our support team is here to help clarify any concerns you might have.
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